Effective date: 25 March 2025
At Dentiva Ltd (registered in England & Wales, company no. 16341928), trading as DentivaX, we provide custom marketing, advertising, and website services for dental practices. Due to the bespoke nature of our services, we operate a no-refund policy as described below.
All fees paid for services, consultations, or proposals are non-refundable.
Once a service agreement is signed and work begins, payments are final.
By engaging with our services, you acknowledge and accept this policy.
Projects or services may be cancelled at any time by the client; however, fees for work already completed or delivered remain payable.
We recommend discussing any concerns during your initial consultation to ensure full clarity before commencing services.
We strive to deliver services according to the agreed timelines and scope in your proposal.
Any adjustments or revisions outside the agreed scope may incur additional charges.
In case of any disagreement or issue regarding services or fees, please contact us directly at:
Dentiva Ltd (trading as DentivaX)
Registered address: Suite A, 82 James Carter Road, Mildenhall, Bury St Edmunds, Suffolk, England, IP28 7DE
Email: asiful@dentivax.com
WhatsApp: +44 7848 142512
We aim to resolve any issues amicably and professionally.
By engaging our services, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.