Effective date: 25 March 2025
Dentiva Ltd (registered in England & Wales, company no. 16341928), trading as DentivaX (“we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website dentivax.com and our services.
1. Information We Collect
We may collect the following types of personal information:
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Contact details: name, email address, phone/WhatsApp number, company details.
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Service information: project requirements, consultation notes, marketing preferences.
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Website usage data: IP addresses, browser type, pages visited, cookies (if applicable).
All information is collected voluntarily when you contact us, book a consultation, or use our services.
2. How We Use Your Information
We use your personal information to:
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Provide and manage our marketing and website services.
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Communicate with you regarding consultations, proposals, or updates.
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Process payments for services securely via Stripe, accepting major credit and debit cards including Visa, Mastercard, and American Express.
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Improve our website and services.
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Comply with legal and regulatory requirements.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
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Contractual necessity: to provide our services.
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Consent: when you voluntarily provide your information (e.g., booking a consultation).
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Legitimate interests: to communicate with clients and improve services.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Access to your personal data is restricted to authorized personnel only.
Payment data: When processing payments, personal and card information is shared only with Stripe, a PCI DSS-compliant provider.
5. Cookies
Our website may use cookies to enhance user experience. Cookies help us:
You can choose to disable cookies in your browser settings; however, some parts of the site may not function properly if cookies are disabled.
6. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
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Service providers (e.g., Stripe for payments, cloud providers for website hosting) only as necessary to provide our services.
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Legal authorities if required by law.
7. Data Retention
We retain personal data only for as long as necessary to:
After this period, data is securely deleted or anonymized.
8. Your Rights
Under UK data protection law, you have the right to:
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Access your personal data.
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Request correction of inaccurate data.
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Request erasure of your data.
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Object to processing or request restrictions.
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Withdraw consent where processing is based on consent.
To exercise your rights, contact us at: asiful@dentivax.com
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective date” updated.
11. Contact Us
For any questions about this Privacy Policy or how we handle your data:
Dentiva Ltd (trading as DentivaX)
Registered address: Suite A, 82 James Carter Road, Mildenhall, Bury St Edmunds, Suffolk, England, IP28 7DE
Email: asiful@dentivax.com
WhatsApp: +44 7848 142512
